Privacy & Security Policy

Data We Collect

• Personal Data: Names, email addresses, phone numbers, job titles, and company names.
• Usage Data: IP addresses, browser type, device data, pages visited, log activity, and analytics information.
• Service Data: Project specifications, files you upload, access logs, feedback, and communications.

How We Use Your Data

• Test, deploy, support, maintain and improve our custom software solutions and services.
• Respond to inquiries, account management, notifications, and support requests.
• Anonymized data helps optimize our products/services and ensure website performance.

Legal Bases for Processing

• Processing necessary for delivering the services/products you’ve engaged us to provide.
• Improving services, defending against fraud, ensuring compliance—not overridden by your rights or interests.

Sharing & Disclosure

We may share your data with:

• Service Providers: Hosting, cloud infrastructure (e.g., AWS, Azure, Google Cloud), analytics, payment processing.
• Legal Authorities: If compelled by law or litigation.

Your Data Protection Rights

• Access, correct, update, or request portability of your Personal Data
• Object to, restrict, or withdraw consent for processing
• Delete your Personal Data ("right to be forgotten")
• Complain to a supervisory authority

Data Retention

We retain your data as long as needed for the purpose collected, for contractual or legal obligations, or while you are a client. Once no longer needed, data is securely deleted or anonymized.

Third-Party Links

Our website may link to other sites/services. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy occasionally. Any updates or changes will be posted with a “last updated” date. Please check back regularly to stay informed.

Contact Us

For assistance, contact us at:
Email: software@daffodil-bd.com
Postal: Daffodil Tower, 102/1 Shukrabad, Mirpur Road, Dhanmondi, Dhaka-1207, Bangladesh